Incident Response & Crisis Management Services
Rapid response to minimise impact and recovery time
What is cyber incident response?
Cyber incident response is the rapid, structured handling of a live security breach. We help you contain the attack, preserve evidence, meet regulatory deadlines such as the ICO's 72-hour reporting rule, recover from clean backups and learn from the incident, minimising downtime, data loss and cost.
We provide expert-led response services to help organisations detect, investigate, and recover from security incidents with speed and confidence. Whether you're operating Microsoft Defender and Sentinel, preparing for forensic investigation, or responding to compromise indicators, our CDS-RES programmes offer structured support, from playbooks and tabletop exercises to containment and post-incident reviews. Delivered by CDS and trusted partners, each service is designed to strengthen operational resilience and accelerate recovery.
Core Capabilities
Managed Detection & Response (Defender + Sentinel)
Operate Defender XDR and Microsoft Sentinel with defined playbooks, triage and containment support. Typical inclusions: Use-Case Catalogue; Analytics & Hunting; Containment Runbooks; Monthly Service Reviews. Service Fulfilment by Stiperstone Managed Service (governed by CDS).
Incident Response Retainer
On-call expertise, tabletop exercises, and hours bank for investigation, containment, and recovery. Typical inclusions: On-Call Rota & Contact Tree; Quarterly Tabletop; Post-Incident Review & Lessons Learned.
Digital Forensics (Partner-Delivered)
Chain-of-custody forensic acquisition and analysis to support legal or disciplinary outcomes. Typical inclusions: Evidence Acquisition & Preservation; Forensic Analysis & Reporting. Service Fulfilment by Specialist DFIR Partner (co-ordinated by CDS).
Compromise Assessment
Point-in-time investigation to identify indicators of compromise across endpoints, identities and cloud. Typical inclusions: EDR/Telemetry Sweep; Identity Anomaly Review; Findings & Remediation Plan.
Why This Service Matters
- When an incident occurs, rapid expert response is critical. The longer an incident goes undetected or uncontained, the greater the damage. Studies show that organisations that detect and respond to incidents quickly suffer significantly less damage than those with delayed response.
- Incident response also has significant business impact. Quick recovery means less downtime and business disruption. Proper investigation preserves evidence for legal proceedings. Effective remediation prevents recurrence. These factors translate directly to reduced business impact and faster recovery.
- The cost of poor incident response is significant: extended downtime, greater data loss, regulatory penalties, legal liability, and reputational damage. The value of good incident response is equally significant: minimised impact, faster recovery, preserved evidence, and reduced liability.
How We Deliver
Preparation
We help you develop incident response plans and train your team.
Detection & Containment
We help detect incidents and contain them to minimise spread.
Investigation & Analysis
We investigate incidents to understand what happened and preserve evidence.
Recovery & Prevention
We guide recovery and implement fixes to prevent recurrence.
Frequently Asked Questions
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Key Outcomes
- Minimised incident impact
- Preserved evidence
- Faster recovery
- Lessons learned
- Reduced downtime
- Regulatory compliance
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Need Immediate Help?
Our incident response team is available 24/7 to help you contain and recover from security incidents.