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Response typically within 1 hour

24/7 Emergency
Cyber Helpline

Immediate, expert assistance when you need it most. If you suspect a breach, ransomware attack, or critical security incident, every second counts.

Expert Support When You Need It Most

Our elite incident response team is equipped to handle the most complex cyber threats, minimising downtime and protecting your critical assets.

Threat Containment

Immediate isolation of affected systems to prevent lateral movement and stop the attack in its tracks.

Expert Guidance

Clear, actionable advice from seasoned incident commanders to navigate the crisis effectively.

Business Restoration

Safe, phased recovery of critical systems to get your operations back online securely.

Forensic Analysis

Deep-dive investigation to determine root cause, scope of compromise, and data impact.

Our Proven Incident Response Methodology

We follow a rigorous, battle-tested framework to ensure every incident is handled efficiently, legally, and comprehensively.

Cyber Security Incident Response
1

Immediate Contact & Triage

Initial assessment, typically within 1 hour, to understand the scope and severity.

2

Rapid Assessment

Deployment of specialised tools to identify the threat actor and compromised assets.

3

Expert Deployment & Containment

Execution of containment strategies to halt the attack and secure the perimeter.

4

Eradication & Recovery

Removal of malicious artefacts and safe restoration of business services.

5

Recovery Hardening & Lessons Learned

Post-incident review and implementation of controls to prevent recurrence.

Time is Critical. We're Ready.

Our commitment when you call: reach a specialist quickly, at any hour, and start containing the incident.

1 Hour
Target Response Time
Typical time from your call to expert triage
24/7/365
Service Availability
Always on, always ready to respond
Expert Team
On-Call Specialists
Senior incident responders

Contact Us Immediately

Choose the fastest way to reach us. If systems are actively being encrypted or data is being exfiltrated, call immediately.

Call Our 24/7 Helpline

Direct access to our incident triage team. Best for active, critical emergencies.

01952 972 404

Submit Emergency Form

Provide details securely. We will review and call you back, typically within 1 hour.

Emergency Incident Report

This form is monitored 24/7. Provide as much detail as possible to help us respond faster.

Your submission is encrypted and sent directly to our on-call incident response team.

What Information Should You Have Ready?

To help us triage your incident faster, try to gather the following information. Don't worry if you don't have all the details. The most important step is to contact us immediately.

Company name and primary contact details
Brief summary of the incident
When the issue was first noticed
Which systems or data are affected
Any actions taken so far (e.g., disconnected network)
Current operational status

Frequently Asked Questions About Emergency Response

Clear answers to common questions during a crisis.

Why Organisations Trust Us for Emergency Response

Proven Experience

Decades of combined experience handling high-stakes breaches across critical infrastructure and enterprise sectors.

Expert Team

Certified incident commanders, forensic analysts, and malware reverse-engineers ready to deploy.

Rapid Response

Global reach with localised expertise ensures we are online and active the moment you call.

Comprehensive Support

From technical containment to executive communication and legal liaison, we handle the entire crisis.

Available 24/7/365

Don't Wait. Contact Us Now.

When a cyber incident occurs, rapid response is critical. Every minute delayed increases the potential impact on your business.