Unlock Efficiency: 6 Under-used Features in Microsoft 365

Microsoft 365 is the cornerstone of the modern workplace. But beyond Word, Excel, and Outlook, there's a wealth of tools most organisations are leaving on the table.

1. Power Automate

Power Automate is Microsoft's automation tool. Fully powered by AI, it lets you use natural language with Copilot to create automation workflows — turning tasks like categorising emails and managing employee requests into automatic processes, saving valuable time every day. It works across the entire Microsoft 365 suite and many third-party applications.

2. Quick Parts

Quick Parts in Word and Outlook lets you save phrases and content you use regularly for instant reuse. AutoText stores reusable content, Document Property inserts pre-defined variables like company addresses, and Field inserts automatically updated information.

3. Microsoft Planner

Fully integrated into Teams and Outlook, Microsoft Planner lets you visualise your week, create task plans and sprints for your teams, and ensure everyone knows exactly what they need to do — without confusion.

4. Viva Insights

Microsoft Viva Insights uses data to create actionable insights for your organisation and helps employees build better work habits, making sure no one is overworking and raising morale across the business.

5. Microsoft Intune

Essential for BYOD and hybrid working, Intune is a cloud-based endpoint management solution giving you full control over your organisation's access and data. It implements Zero Trust security and automates policy deployment.

6. Entra ID

Formerly Azure Active Directory, Entra ID provides Multi-Factor Authentication, Single Sign-On, and Conditional Access. It protects against identity-based risks and provides privileged identity management — ensuring only those who need access have it.

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